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(@bill110366)
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Dołączył: 6 miesięcy temu
Posty: 15
Topic starter  

Hello Scopedome Team,

This was supposed to be my „Big day”, since I connected for the first time power to my Scomedome installation. 

I connected line 1 to a UPS (Fully charged), and line 4 straight to the grid. 

But no reaction from the Dome Box. I cycled the ON/OFF switch 2 or 3 times, but nothing happened. The screen remains black, no sings of any activity for the time.

I didn’t connect any computer yet, I just wanted to do a kind of „Dry start”, see if everything is correctly wired. 

Any hints, idea ? 

Thanks

Eric


   
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(@admin)
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Dołączył: 11 miesięcy temu
Posty: 19
 

What is your dome serial number?


   
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(@bill110366)
Eminent Member
Dołączył: 6 miesięcy temu
Posty: 15
Topic starter  

Hi,

The Dome serial is 441, but I purchased this Dome second hand from a preowned customer in France, without electronics. (No Arduino command box, no motors, just the Dome)

I purchased the Plug&Play Drive motors, Arduino cards and Cloud sensor separately with You. 

Invoice Date 2023 08 04

Invoice number FV 2023/08/05

 

Regards


   
OdpowiedzCytat
(@admin)
Member Admin
Dołączył: 11 miesięcy temu
Posty: 19
 

Please send your instalation photos. 
Are you shure that card have 230V power? Plese open card box – you should see any blinking leds inside.


   
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(@bill110366)
Eminent Member
Dołączył: 6 miesięcy temu
Posty: 15
Topic starter  

Hello again

 

I checked the inside of the box, and yes, after a while, I saw a green LED blinking every minute more or less. (56 to 58sec)

So I definitely have power there.

Here are 3 pictures: 

IMG-1 is the direct connection 230V to the grid outlet

IMG 1

 

IMG-2 is the power connection to the UPS.

IMG 2

IMG-3 is where I see the green LED Blinking. It’s the middle LED. Apart of this LED, there is no other sign of activity in the box. (no visible LED, or any relay noise).

IMG 3

On more question: For the time, I have no PC connected to the box. Is this the reason nothing is starting up? Or should the box be alive without any PC, just reacting to the physical switches ? 

Thanks 


   
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(@admin)
Member Admin
Dołączył: 11 miesięcy temu
Posty: 19
 

Where is connected wire no 1 ?
After card power On you should see that inverter in box have power.

This post was modified 4 tygodnie temu 2 times by admin

   
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(@bill110366)
Eminent Member
Dołączył: 6 miesięcy temu
Posty: 15
Topic starter  

Wire 1 is connected to the UPS out (IMG 2). 

Wire 4 to the Grid. (IMG 1)


   
OdpowiedzCytat
(@admin)
Member Admin
Dołączył: 11 miesięcy temu
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Are you shure that card have 230V power on wire no 1. Please meashure tension on card on wire no. 1. Do you turn on power switch on card?


   
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(@bill110366)
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Dołączył: 6 miesięcy temu
Posty: 15
Topic starter  

Yes I turn the power switch on.

I checked again the wiring of the wire 1 and 4. All good. 

On the document „ScopeDome_Arduino_Card_Manual_EN.pdf”, page 14, there is an output from the UPS to a transformer 230V/12/ 2A. (Circle 2)

But there is also another output to the card, 12V ? (Circle 1, see attached „page 14.png document”).

Page 14

 I do not have a 12V output on my UPS? Is this a problem? 

 

I connected both Wire 1 and 4 directly to 230V Grid as well to test out, but still no luck.

The Arduino Card is quite busy, but is there any place I can EASILY check a correct tension ? (12 or 230) ?

 

 


   
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(@bill110366)
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Dołączył: 6 miesięcy temu
Posty: 15
Topic starter  

Another question when looking this picture:

Imports   1 sur 1

this is the 12V input of the Arduino card. 

Are this 2 Wires fully inserted ? They look half out ? 

 


   
OdpowiedzCytat
(@admin)
Member Admin
Dołączył: 11 miesięcy temu
Posty: 19
 

I think that your card is burn. Please send it to Poland for service. In Q&A section you have instruction how to do it.


   
OdpowiedzCytat
(@admin)
Member Admin
Dołączył: 11 miesięcy temu
Posty: 19
 

Wysłany przez: @bill110366

On the document „ScopeDome_Arduino_Card_Manual_EN.pdf”, page 14, there is an output from the UPS to a transformer 230V/12/ 2A. (Circle 2)

But there is also another output to the card, 12V ? (Circle 1, see attached „page 14.png document”).

Page 14

 I do not have a 12V output on my UPS? Is this a problem? 

The Arduino Card is quite busy, but is there any place I can EASILY check a correct tension ? (12 or 230) ?

 

ADC14 it is input dedicated for measure voltage on your UPS battery. If you do not know how to do it – you can simply do not connect it – it is not neccesary for normal card work.

You can measure tension on 12V card input. the simplest way for 230V measure is on inverter (L1, L2).

 


   
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(@bill110366)
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Dołączył: 6 miesięcy temu
Posty: 15
Topic starter  

Copied for the ADC14.

I do not have any power on L1,L2. The green LED is still blinking once every minute. 

Confirm this Card is burned ? No protection fuse on it that could be replaced ?


   
OdpowiedzCytat
(@admin)
Member Admin
Dołączył: 11 miesięcy temu
Posty: 19
 

Yes – in my opinion it is burned.


   
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(@bill110366)
Eminent Member
Dołączył: 6 miesięcy temu
Posty: 15
Topic starter  

Well…

What are the option? 

I checked the instruction on the Q&A section on how to send the box’s.

Is this on warranty? (Invoice date 08 2023)


   
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